Arc map was a pretty cool piece of software in my opinion. It's simple enough and useful enough to be used my a multitude of people. It has vast capabilities to be useful to many people including businessmen, construction contractors, surveyors, and the like. Although most of the time if it was needed they would hire or contract to a GIS trained individual or company. 

      The software itself had a lot of handy tools that were especially helpful. Number one was the table of contents, it was an incredible simple tool but one that turned out to be very valuable by being able to turn layers on and off with a single click of a mouse. Setting up legends, scales, direction arrows, titles, and other map accessories was simple to setup as well. Also, switching layers between maps turned out to be as easy as dragging or copying and pasting within the table of contents.

      Some things that turned out to be not so simple were combining data tables, creating summary statistics, making a graph, adding from arc catalog, and other procedures turned out to be a little more involved and confusing. Most of the time it was because the tutorial version and the current arc map version were different so it took a little time and effort to figure out the proper steps.

     Overall, most off the procedures and tools seemed like they could be learned in a short time with proper practice. The software was mostly user friendly and had easy to understand visuals. I can definitely see the full potential of this program with the right amount of training.